Handbook of Conflict Management  book cover
1st Edition

Handbook of Conflict Management

ISBN 9780824742577
Published June 20, 2003 by Routledge
288 Pages

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Book Description

The Handbook of Conflict Management cuts across theoretical perspectives, strategic models, and situational contexts as the first all-encompassing conflict management reference. A young field in both research and practice, this foundational text sets precedents for furthering academic study and real-world progress in managing diverse instances of conflict. It draws on more than 600 references to probe sources of conflict and to prescribe means of reducing tension in organizational, institutional, and community settings. Introducing core themes and issues into the dialogue, the handbook provides techniques to promote peaceful negotiation, cooperation, and consensus.

Table of Contents

Part I: Preparing for Success: Opportunities Through Education
Conflict Resolution Education: Multiple Options for Contributing to Just and Democratic Peace Kathy Bickmore
The Qualities of Peacemakers: What Can We Learn from Nobel Peace Prize Winners About Managing Conflict Within Organizations? Di Bretherton and Jackie Bornstien
Contested Truths: Family Mediation, Diversity, and Violence Against Women Dale Bagshaw
Experiential Learning: Culture and Conflict Mary Wenning
Discussion Questions: Part I
Part II: Power, Diversity, and Role Conflicts: Toward Resolving Tensions
Dispute System Design in Organizations Lisa B. Bingham and Tina Nabatchi
Assessing Group Conflict: Understanding the Line-Staff Relationship in Fire Service Kevin Baum
Workplace Bullying: Overcoming Organizational Barriers and the Way Ahead Rose Boucaut
Political and Administrative Roles in School District Governance: Conflict or Cooperation? Jerri Killian
Discussion Questions: Part II
Part III: Stakeholder Conflicts: Fostering Cooperation in Communities
Mediated Negotiation and Democratic Theory: Implications for Practice Gary Marshall
Conflict Management and Community Partnering: Lessons from the Los Angeles Empowerment Zone Greg Andranovich
The Method of Dialogue: Promoting Understanding Between Hawaiians and Non-Hawaiians Dolores Foley
The Only Game in Town: Managing Multistakeholder Conflicts Jagoda Perich-Anderson
Discussion Questions: Part III

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